How To Rent With Us At Select Property

Our key areas include luxury and prestige properties in Mosman, Cremorne, Cremorne Point, Neutral Bay, Kirribilli and Milsons Point plus Northbridge and Castlecove and Castlecrag.

View the property on-line - Call to speak to our Property Manager and ask any questions you may have regarding the property and to arrange an inspection time. Please be aware that some of our properties may have tenants living there so we may need to arrange a time that suits them first.

In order for your application to be approved you will need to follow the 100 point check listed below:

20 points Minimum 2 references from previous landlord or agent

*     Photo Identification (proof of age card, drivers license, University or TAFE card, passport)

*     Other Identification (Medicare card, bank card or pension card)

*     Proof of current address (phone bill, electricity or gas account, tenancy agreement, council rate notice

*     Proof of regular housing payments (rent receipts, tenant ledger, proof of mortgage payments)

*     Proof of income (wages slips, bank statements, employee letter of offer or centre-link letter)

*    Written references (personal, rental and employment)

It may take up to 2 days for your application to be processed, and then we contact the owner of the property for acceptance.   Please keep in mind it can take up to 4 days for an answer on your application as many of our owners live overseas and can be difficult to contact.

We will telephone you to advise if your application has been accepted or declined. If your application is declined, we will arrange a refund of your deposit in the form of a cheque (NOT CASH), and if accepted, you will need to arrange a time to come in sign a Residential Tenancy Agreement. On this day we go through the legal details of the agreement and you will need to bring the remaining money to be paid by credit card, money order or bank cheque only. The total amount you require to move in is equivalent to one months rent in advance plus 4 weeks of rent for your Rental Bond plus a lease preparation fee of $15.00.

We can assist with a "Utility One" to connect your telephone, gas and electricity all on one document. We fax this through and take care of this at no additional cost to you. We will give you all the information you require on preferred contractors, emergency contacts, maintenance request procedures, vacating information and more.

Take your keys and move into your new home

Ensure you take the time to read the Property Condition Report (PCR) and return to our office within 7 days of your move in date. This document will be handed to you at your lease sign up appointment, or if not (as in the case of some brand new properties) we will post it to you. Remember if you have any concerns or maintenance issues it is best to email them to us or send a fax though for urgent attention.

Office Hours: Our office is open from Monday to Friday between 9.00am - 5.00pm. However, we prefer you to make an appointment in advance to ensure we can provide the best possible service and minimise delays.

Electricity, Gas & Telephone: Our company has formed an alliance with Utility One, a specialist utility connection service provider, who can assist you in connecting and disconnecting your telephone, gas and electricity when you move into one of our properties and when you choose to leave. The best part is that this service is completely free of charge.

Rent Payments: You will always need to pay your rent in advance. If at any time you are unable to pay your rent, please contact your Property Manager immediately. If we do not receive your rental payment and you have not contacted us, this may lead to you being issued a Notice of Termination. So please ensure that you advise your Property Manager immediately if you are going to be late with your rental payment.

Property Condition Report: This report is vital as it outlines the condition of the property at the commencement of your tenancy and will be referred to when you vacate to determine if there are any variations that you need to attend to.

Upon signing the Residential Tenancy Agreement you will be given two copies of the condition report and you will need to ensure that you review the report thoroughly and make any additional comments if you feel the report is not accurate.

It is very important that after you have reviewed the report it is returned to us within 7 days of the commencement of your tenancy and the blue copy retained for your records.

Rental Bond: Your rental bond will be lodged with the NSW Office of Fair Trading and is held as security against any unpaid rent or damage caused to the property during your tenancy. Following lodgement of your bond you will receive written confirmation from the Office of Fair Trading that your bond monies have been received and a Rental Bond Registration number will be provided.

The bond will be refunded to you promptly after you have vacated property provided that your rent is paid up to date and in full and there are no monies owing for cleaning or repairs to the property.

Inspections: During the course of your tenancy, your Property Manager will need to inspect the property. We will contact you in advance to arrange a convenient time and we will always ensure that we give you at least 7 days notice.

Repair and Maintenance: All requests for repairs and maintenance can be reported via our website. To lodge your repair request on line just click on the "Maintenance Request" button on this web page.

In the event of an urgent repair requiring attention outside business hours and your Property Manager is not contactable, arrangements for repairs can be made directly with the tradespeople listed on the front page of your Residential Tenancy Agreement.

Keys: We will retain a duplicate key/s in a secure location at our office. We do this in case we need to arrange access to the property in an emergency.

Insurance: The owner's insurance cover on the property does not extend to cover your personal belongings. Therefore, we strongly suggest that you take out comprehensive home and contents insurance to cover your personal belongings against theft, fire and other risks.

In the event that you, another occupier, or a visitor accidentally damages the property and repair work is required, you may be required to pay an excess that may apply to the owner's insurance cover.

Sub-Leasing: Your Residential Tenancy Agreement states the maximum number of permissible people who can occupy the property. If there is any change in either the original occupants or any additional occupants, you must notify your Property Manager immediately. Failing to do so could result in action being taken.

Unfortunately, you are not allowed to sub-let your property without the owner's consent. If you would like to discuss this further please contact your Property Manager.

Termination of your Residential Tenancy Agreement: Your Residential Tenancy Agreement is a legal contract providing protection for both you and the property owner. You can only terminate this agreement in one of the following ways:

1. If you are intending to vacate at the end of your Residential Tenancy Agreement, you are required to give 14 days written notice to our office prior to the expiry of your agreement. Once the fixed term has expired, unless you have been given notice to the contrary, you may continue residing at the property. If you intend to vacate after your agreement has expired, you must give at least 21 days written notice in advance to your Property Manager.

2. If any unforseen circumstances arise and you have to vacate the property prior to the expiration of your Residential Tenancy Agreement, you will need to contact your Property Manager as a matter of urgency.

In this situation we will endeavour to secure a tenant to take over the your tenancy obligations. If this occurs, you will be responsible for the following expenses:

          *       Payment of all rent until another suitable tenant moves into the property

          *       Payment of a Residential Tenancy Agreement preparation fee of $15.00

          *       Payment of any advertising expenses incurred

If you would like to give us notice of your intention to vacate the property this must be submitted in writing and must be signed with all occupants signatures that appear on the agreement and either sent via fax, or by post to our office or hand delivered.

Unfortunately, we cannot receive this notice by email or over the telephone as they are not legally permissible and or binding.

In addition to the information provided above, more information about renting can be found in the Office of Fair Trading "The Renting Guide". This booklet would have been provided to you when you signed the Residential Tenancy Agreement. 

We hope you enjoy your stay with Select Property Services and please feel free to contact your Property Manager if you have any queries or concerns relating to your tenancy.